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Job Title: House Manager
 
Posted By: Giuliana Bianchini
Reference ID: HM-71
Live In/Out: Live-In
Industry: Domestic
Job Type: Full Time
Location: Upper East Side, New York City, NY US
Salary Offered: Competitive Salary, DOE
Potential For Bonus: Yes
Benefits: Full, non-contributory benefits package, effective after 90 days
Experience Req: 10-15+
 
Description:

Prominent Upper East Side family is seeking to hire and incredibly hands-on, proactive, discreet, and reliable Live-In House Manager to manage and maintain their 18,000sq ft., 6-floor townhouse. Private spacious accommodations will be provided to this individual, complete with a separate apartment and separate service entrance. This will serve as the candidates’ permanent private residence, 7 days per week. This position requires OVERRIDING flexibility to work long hours as needed.

This individual will primary report to the Lady of the residence and will be responsible for maintaining all aspects of the home. The candidate(s) will assist in the daily management, upkeep, care, and stock procurement of the residence. Strong organizational and task prioritization skills are a MUST to succeed in this role. The candidate must have a proactive rather than reactive mindset, understanding the need for continuous maintenance and handling smaller projects on a daily basis. The candidate will be comfortable working in a residence with three-school aged children and a friendly labradoodle; pet-care is required including feeding, walking and administering medication. This position will also require supervising, recruiting, training and working alongside additional household staff members includes: nannies, housekeepers, a chef, and a driver.

Job responsibilities include, but are not limited to:
• Demonstrating hands-on approach to the daily house maintenance
• Ability to perform routine household repairs
• Scheduling and supervising all vendors and contractors; managing household maintenance schedule
• Maintaining vehicles, insurance, gas-level, and registration at all times
• Creating protocols, household and service manuals
• Oversight of all deliveries, renovation projects and general maintenance of the residence; making client aware of any necessary repairs or purchases that are beyond the scope of the household staff
• Assisting with the coordination of special events
• Domestic staff recruiting, onboarding, training, and management
• Providing formal and informal service as well as service training
• General care and upkeep of residence assisting with general and deep cleaning when needed
• Proper care for fine China, silver, glassware, and linens
• Additional general House Manager duties upon request; constant need for overriding flexibility and exceeding expectations
 
 
Requirements:

• Strong command of English language; outstanding writing and verbal skills
• Bachelor’s degree REQUIRED
• Excellent references required from both current and previous employers
• Minimum 10 – 15+ years related experience working for a HNWI including LIVE-IN experience
• Hands-on service oriented attitude with “no task is too big or too small”
• Proactive and detail-oriented in all aspects of caretaking and maintenance of the residence
• Genuine team player; ability to work alongside other household staff
• Extremely well-versed in all areas of service and management both formal and informal
• Polished, poised and professional in both mindset and manor; use of utmost discretion at all times
• Flexibility in scheduling; willingness to work long hours and overtime as needed
• Physically agile; able to navigate an expansive townhouse
• MUST be child and pet friendly; pet-care REQUIRED
• Tech-savvy with proficiency in Mac, smart home systems, smartphones, etc.; excellent knowledge of HVAC systems, wiring and programming
• Valid Driver’s License; confident driver with zero points on license
• Legally able to work within the United States
 
 
Keywords:
 
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